Last updated: 1st September 2025
At
Oakspan Garden Rooms, we are committed to protecting your privacy and handling your personal data in a safe, fair, and transparent way. This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Oakspan Garden Rooms is a UK-based landscaping company providing garden design, landscaping, and outdoor improvement services. When we say “we”, “our” or “us” in this notice, we are referring to
Oakspan Garden Rooms
2. Personal Data We Collect
We may collect and process the following personal information when you interact with us:
- Name
- Email address
- Phone number
- Home or site address
- Details relating to your landscaping enquiry or project
- Payment details (if applicable)
- Technical information from cookies and analytics when you use our website
3. How We Use Your Data
We use your personal data to:
- Respond to your enquiries and provide quotations
- Deliver our landscaping services
- Manage payments and invoices
- Improve our website and customer experience
- Send updates or offers (only if you have given consent)
4. Legal Basis for Processing
We process your personal data on one or more of the following legal grounds:
- Contractual necessity – to provide you with the services you have requested
- Legitimate interest – to operate and improve our business
- Consent – when you sign up to receive marketing communications
- Legal obligation – to meet regulatory or tax requirements
5. Data Storage & Security
We take appropriate technical and organisational measures to keep your data secure and prevent unauthorised access, loss, or misuse. Your personal information is stored safely on secure systems and only accessed by authorised personnel.
6. Sharing Your Data
We do not sell your personal data. However, we may share it with trusted third parties when necessary, such as:
- Contractors or suppliers involved in delivering your project
- Payment processors and financial institutions
- IT and website service providers who support our business
All third parties are required to handle your data securely and in compliance with data protection laws.
7. Cookies & Website Tracking
Our website may use cookies and analytics tools (such as Google Analytics) to improve functionality and understand how visitors use our site. Cookies are small files placed on your device and you can control or disable them through your browser settings.
8. Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law (e.g., tax and accounting obligations).
9. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data (where applicable)
- Restrict or object to certain processing
- Withdraw consent for marketing communications
- Lodge a complaint with the Information Commissioner’s Office (ICO)
For more information, visit
www.ico.org.uk.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Oakspan Garden Rooms
Email: enquiries@oakspan.co.uk
Phone:
0141 730 0215
Address:
Office 3/7 54 Gordon Street Glasgow G1 3PU
